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Update – Cendrex’s status during the public health crisis

Update – Montreal, May 4th, 2020: 

Good news: Cendrex has resumed its production of customized products! We invite our clients to send their purchase orders to [email protected].

 

If you have any questions, feel free to contact us by email at [email protected] or by phone (514-493-1489). 

 

The Cendrex Team

 

Update – Montreal, April 17th, 2020: 

As of April 20th, the Quebec government will allow residential construction to resume as an essential service to complete several housing projects for July 31st. Since Cendrex supplies residential contractors, we intend to gradually increase our production of access doors in the coming week.

 

Based on the best practices in the manufacturing industry, Cendrex has implemented preventive measures to ensure the safety of our employees as they continue to provide a service to our clients.

 

You can count on Cendrex! Our customer service representatives are working from home. They can process your orders and price requests as well as answer any inquiries you may have. Please, do not hesitate to contact us by email ([email protected]) or by phone (514-493-1489).

 

Thank you for your cooperation.

 

The Cendrex team

 

Update – Montreal, March 27th, 2020: 

Due to the health crisis, many telephone providers are currently experiencing a large volume of calls, which is ov erwhelming their network. As a result, Cendrex’s toll-free number is encountering some disruptions. If you hear the following message “The person you are trying to reach is unavailable at the moment, please try again later,” or if their is simply no dial tone, we urge you to employ these alternatives methods:

 

 

Also, we remind you that you can request a quote directly through our website at www.cendrex.com. For more information on how to request a quote, please read the following article: https://cendrex.com/en/how-to-use-our-new-cendrex-website/.

 

Lastly, we thank you for your cooperation. We are committed to keeping you informed of all developments.

 

The Cendrex team.

 

Update – Montreal, March 25th, 2020: 

Due to the high number of calls made to our public health care system, we are experiencing some difficulty with our toll-free number (1 800 479-1489). Our customer service representatives are working from home and are available to answer your questions. However, we urge our international clients to communicate with us via email ([email protected]).

 

The Cendrex team.

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