As of tonight, all non-essential businesses located in the province of Quebec will be put on hold, until April 13th, to alleviate the current health crisis. As such, Cendrex will cease production.
We are closely monitoring the situation and have taken the appropriate measures to ensure that all confirmed orders regarding stocked items will be shipped to the specified delivery adress until stock depletion. All refused, turned away, or undelivered shipments due to recipient closing will carry shipping fees.
Also, as a preventive measure, we have increased our inventory of stocked items in all nine warehouses. Please note that purchase orders for non-stocked items will not be processed and will be returned to the sender. Upon return, we invite you to send back your purchase orders.
As the situation progresses, we will keep our clients and business partners duly informed of our operation status.
We are all going through this crisis together, making it more vital that we stay in contact and keep each other informed. Our customer service representatives will be working from home and will be at your disposal for any inquiries you may have regarding this situation. During this time, we urge clients to communicate with us via [email protected], seeing as though our phone lines will be significantly reduced (1 800-479-1489.)
Thank you for your cooperation. We are committed to keeping you informed of all developments.
The Cendrex team.